FAQS

When will I receive my order?

• Please allow 1-3 business days for us to process your order and 3-7 business days for shipping.

Will your jewelry turn my skin green?

• No! It will not turn your skin green.  Our jewelry is made from surgical grade stainless steel to prevent any skin irritations.

Where do you fulfill my order from?

• Most of our orders are fulfilled from warehouse in Chattanooga TN.

What forms of payment do you accept?

• We accept all major credit cards as well as Paypal, Shop Pay, and Sezzle.

Do you have payment plans?

• Yes, you can choose to pay in 4 interest free installments via Shop Pay or Sezzle 

Do you offer bulk discounts?

• Yes we do!  We offer large discounts when ordering 10pcs necklaces or more at once.  Please send us an email at support@shopalabasterbox.com to learn more.

How do I process my return?

• Send us an email at support@shopalabasterbox.com and we will start your return process.